AI customer support for growing businesses
Freshdesk's Freddy AI automatically categorizes tickets, suggests responses, detects customer intent, and provides an AI chatbot for self-service. Freddy Copilot assists agents in real-time with suggested replies and summarization. Particularly strong for mid-market companies.
Based on 18.0k reviews
Browse all 12+ tools in AI Chatbots & Assistants
🤖 View All AI Chatbots & Assistants ToolsAI customer support agent that resolves 50%+ queries
Intercom Fin is an AI support agent that resolves over 50% of customer queries instantly using your help center content. Handles complex multi-turn conversations, escalates to human agents seamlessly, and provides detailed resolution analytics. Used by companies like Anthropic, Notion, and Amplitude.
AI chatbot for e-commerce and SMBs
Tidio combines live chat with Lyro, an AI chatbot powered by Claude that answers customer questions using your support content. E-commerce integrations with Shopify and WooCommerce enable cart recovery, order tracking, and product recommendations via chat.
Open-source enterprise AI agent builder
Botpress enables developers to build sophisticated AI agents with visual workflow editors, GPT-native nodes, and custom integrations. Supports multi-turn conversations, persistent memory, API calls, and knowledge bases. Deployable on WhatsApp, Telegram, Slack, Microsoft Teams, and websites.
Design and deploy AI agents visually
Voiceflow is the leading platform for designing, prototyping, and deploying AI agents and chatbots. Teams collaborate on conversation design in a visual canvas, then publish to any channel via API. Supports GPT-4, Claude, and custom LLMs with built-in knowledge base management.